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HP Recommended
Spectre X360
Microsoft Windows 10 (64-bit)

I bought my Spectre X360 in November 2017 and immediately started experiencing issues. The computer overheats after very little use and the fan starts running very loudly. Additionally, pop up ads started relentlessly showing up in the bottom right corner, even when I have ad-blocker on. I am hoping someone can help me with this. I realize the laptop isn't brand new, but I have hardly used it since it has given me such trouble since buying it. Thank you.

1 REPLY 1
HP Recommended

@phill_d Click here to see this video in full screen on YouTube to reduce Heat Inside the Laptop to Prevent Overheating, alternatively, you can Click here for step by step instructions.

 

Also, to resolve issues such as Fan is Noisy and Spins Constantly:

  • Updating your Notebook computer BIOS
  • Keeping notebook air vents clear and clean
  • Increasing the efficiency of the notebook to reduce heat
  • Using Windows Task Manager to identify corrupt processes
  • Selecting power save settings to shut off your computer when it is not in use

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

 

P.S: Welcome to HP Community 😉

 

Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, only in case you don't get back to us, first! 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us, and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee


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