HP Spectre battery not charging

[annapiccolo1]

My Spectre laptop is not charging. I have tried many times uninstalling the battery drivers and restarting the laptop, but the computer only says that it's plugged in and xx% available. It doesn't say it's charging. It's currently at 12%. How can I get my laptop battery to charge again?

[asmita6658 · Accepted solution]

Hi @annapiccolo1

Welcome to the HP Support Community. I'd be happy to assist you with the battery issue. 

Let's try these steps -

1) Shutdown the computer.

2) Unplug all the Adapter and peripherals connected.

3) Press and hold down the power button for 15 to 20 seconds.

4) Plug-in the Adapter.

5) Try to turn on the computer.

Update the BIOS - HP Consumer Notebook PCs - Updating the BIOS

Also, try these steps - HP Notebook PCs - Testing and Calibrating the Battery 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[annapiccolo1]

Thanks! Holding the power button after uninstalling the battery drivers and powering the laptop off worked! 


This is like the 3rd or 4th time I've had to fix this, hopefully I'll remember if there's a next time. 🙂

[asmita6658]

Hi @annapiccolo1

That's great! Happy to hear that. If you need further assistance feel free to reach out to us.

Have a great day ahead!