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HP Spectre x360 Convertible 15-df0xxx
Microsoft Windows 10 (64-bit)

Hi, guys. After update the BIOS to F.28 rev A on my HP Spectre and start o playing a game, fans got max speed and now fan speed is always max. Today I tried to upgrade BIOS to F.31 rev A, and one fan was repaired, but second fan still working only on max speed. I tried to downgrade the BIOS to F.22 but have error "this BIOS to old and not capability with you configuration"

 

Maybe somebody have a similar problem?

5 REPLIES 5
HP Recommended

@Korhog,

 

Thank you for posting your query on HP Community,

 

Let's start off by performing a Hard reset on the notebook

Before power resetting your computer, do the following:

  1. Disconnect or remove all peripheral devices. Start up the laptop and test the computer by itself, and then reconnect one peripheral device at a time.

  2. Turn over the computer and look for a battery compartment door.

 I recommend to restore the BIOS defaults.You could restore the BIOS with this document selecting the reloading the BIOS default settings. That way it will look at the Hardware installed on the Notebook.

Once done, restart the computer and check.

 

If the issue still persists, I would suggest you try to perform a Bios recovery on your PC.

 

For more details, please refer to this support document for - HP Notebook PCs - Recovering the BIOS (Basic Input Output System)

 

Let me know how it goes for further assistance!

 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Jeet_Singh
I am an HP Employee

HP Recommended

Unfortunately it did not help. And when I tried to restore BIOS, last version is F.31 rev A. 

Hard reset had no effect also.

HP Recommended

As you mentioned the CPU is throttling while playing games on your PC.

 

If you Gaming or using any high-end application the PC will raise the laptop temperature and if the vents are restricted that will increase the heat more. So if this laptop hasn't had the vents cleaned out for sometime this could result in Thermal overload and causing your laptop to shut down and worse case damage the system to point it no longer works.

 

Also, Try performing the following ts steps:
 
1 - Right-click on any open space on your computer's taskbar.
 
2 -Select "Task Manager" and press "Enter."
 
3 -Select "View" from the Taskbar Manager's pull-down menu. If more than one computer is connected to your network, notice the graphs for all CPUs. Select "One Graph Per CPU." This will help determine which computers are using more processing time.
 
4 -Go to the "Applications" tab. Because this tab shows open programs in real time, you will be able to see exactly when a program has been opened and closed at the time that it occurs. Identify and close selected programs by highlighting each one separately and clicking on "End Task" to free up processing time. (Important: Make sure all work is saved prior to closing any programs.)
 
5 -Go to the "Processes" tab and view them, but do not delete any of them unless absolutely necessary. All of the hidden system processes and programs are listed here. (Note: See Warnings section.)
 
6 -Set your computer's cooling fan to "Auto." Next, slide the Processing Speed scale to "3-4." Slide the Cooling Method scale to the middle of the range. These settings will slow down the CPU when needed
 

Also, Hit Win Key + R
Type in “Regedit” and then hit Enter.
Go to ‘HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management’
Find ‘ClearPageFileAtShutDown’ and change its value to 1
Restart the computer

 

Refer this article to further troubleshoot performance issues on your PC. Link

 

Refer this article to further troubleshoot overheating issues with your PC. Link

 

If the solution provided worked for you, please mark an accepted solution for this post.

 

Hope to this answers your query!

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

HP Recommended

I tried all of this actions, but without result (

And, fan speed (only one, left, I think it's fan of external GPU) raise to maximum after PC is on. Without load

 

HP Recommended

In this scenario, I would personally suggest you contact our HP support team for further assistance. 

 

HP support team can be reached on this link.

 

Take care and have a great day!

 

Cheers 🙂

Jeet_Singh
I am an HP Employee

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