cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 0 0 0
Message 1 of 2
62
Flag Post
HP Recommended

HP Spectre screen detaching from device issue

HP Spectre Laptop
Microsoft Windows 10 (64-bit)

Hi,

I have a HP Spectre Laptop which is about 2 years old.

I just noticed that the screen is physically detaching  ("pulling away") from main body of the device.

The top and bottom of the screen are still attached but both sides have detached and the screen now has a "bow" or "bends" outward. 

1) How did this happen?  Cause?

2) Can it be fixed? How?

3) If I don't address this issue, is there a chance the entire screen will detach?

Thanks,

Rob.

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
14,857 14,820 642 707
Message 2 of 2
18
Flag Post
HP Recommended

HP Spectre screen detaching from device issue

@R783
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, this sounds like a hardware related issue. As we have limited support boundaries in the support community as of now. I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation