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‎04-16-2019 02:12 PM

HP Recommended
Product: HP Spectre x360 Convertible 13-ap0xxx
Operating System: Microsoft Windows 10 (64-bit)

HP says that this ultrabook has a battery life of about 22 hours but in these 3 days i have a real battery life of 5-6 hours maximum. Hp diagnostic tool says that battery is OK.

Now i want to know if i have a problem or if it is the real world.

Thanks

2 people had the same question
4 REPLIES 4

‎04-16-2019 02:50 PM

HP Recommended
@jordyderosa wrote:

HP says that this ultrabook has a battery life of about 22 hours ....

@jordyderosa 

 

Where is it ? Am I missing something ?!

 

Regards.

BH
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‎04-16-2019 08:12 PM

HP Recommended
@banhien wrote:
@jordyderosa wrote:

HP says that this ultrabook has a battery life of about 22 hours ....

@jordyderosa 

 

Where is it ? Am I missing something ?!

 

Regards.

Well, it's technically true. It was all over the tech news that HP was boasting an astounding 22.5 hours on this device.

 

https://www.theverge.com/2018/10/23/18013062/hp-spectre-x360-redesign-battery-life-specs-release-dat...

https://www.pcworld.com/article/3315119/hp-spectre-x360-13-2018-price-features-availability-hands-on...

https://store.hp.com/CanadaStore/Merch/offer.aspx?p=hp-spectre-x360-convertible-laptop

 

@jordyderosa, may I know the exact model name or product number associated with your device? The ap0xxx is not exactly helpful. (Please do not post serial numbers on the HP Support Forum)

Information on how to find a laptop's model/product number is detailed in this HP document.

 

I will note that the methodology that these manufacturers use to estimate the battery life is nowhere close to how normal consumers use their devices.

 

- Eddy

I used to be an HP Expert. I no longer participate in this community.
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‎04-16-2019 10:07 PM

HP Recommended

Thanks foto your replay.

The exact model is 

HP - Notebook 2 in 1 Spectre x360 13-AP0010NL

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‎04-17-2019 02:42 PM

HP Recommended

Ok @jordyderosa, keep in mind that HP boasts the 22.5 hours only on the Late 2018 HP Spectre model with the ultra-low power Intel 1W panel. (1080p 60Hz) Your computer's panel is an HP Sure View 120Hz display.

 

Even if you got the model with the 1W panel, it's very unlikely you'll see 22.5 hours of usage time. As stated in my previous post, manufacturers like HP create an idealistic environment with little to no user usage which allows the computer to last so long.

 

Kind regards,

Eddy

I used to be an HP Expert. I no longer participate in this community.
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