I got this laptop back in December 2019 and had noticed that it used to get super hot at the vents sometimes (to a point where you cannot even keep it on your lap). The fans run at full speed sometimes even when there is no heavy process running. I hadn't paid a lot of attention to this that time and shrugged away the heating issue, thinking it'll get fixed with later updates. I had installed some temperature monitor programs a few weeks back and saw that the core temperature keeps hitting 100*C occasionally ( I should've seriously done this before) which is a big red flag that something might be fundamentally wrong with this hardware or the software (all drivers and BIOS are updated though). Also, another point here is that the base clock speed of the processor is 1.5GHz but it almost always runs at a clock higher than that. Not sure if this is connected to this but I just wanted to put this detail out there.
Please advise on what can be done to keep the temperature down.
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Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
Click Check for updates and messages to scan for new updates.
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
Click the update name for a description, version number, and file size.
Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
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