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HP Recommended
HP Spectre x360 - 13t-aw000
Microsoft Windows 10 (64-bit)

My HP Spectre x360 - 13t-aw000 battery was advertised to have insane battery life, I got mine a little late, and I believe mine was customized, as I bought it directly from HP. I have 1TB SSD storage instead of 500GB.

I expected this to have 11hours to 16 hours of battery life while watching videos, and lite usage. Initially it lasted like 5-8 hours which was still not as advertised but I was fine with it.. after only a couple of months of using it (I typically have it plugged in), and as the pandemic eased up, I've been able to travel a bit more and test the battery life which now lasts like 2-3 hours of usage. I've tested with HP battery check and everything seems fine.

Is there any way I can solve my problem? Warranty is gone, unfotunately.

1 REPLY 1
HP Recommended

@Joe257

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please reinstall the Microsoft ACPI Compliant Control Method Battery and check if that helps

 

Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please restart the Notebook
 

Next update the BIOS from this Link: https://support.hp.com/us-en/drivers

 

If the issue persists run a Battery Test again to confirm the Hardware Functionality

 

- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Power > Battery

 

Let me know how it goes 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.