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HP Spectre x360 Convertible Laptop PC 13t-aw200 CTO
Microsoft Windows 11

IMG_1350.jpg

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I have a HP Spectre x360 13t-aw200 and as you can see in the above picture, it has a screen that is misaligned with the bottom of the notebook. This is how it has been since I have gotten it. One side of the hinge (Left side as shown in pictures), came bent maybe? I am not exactly sure what is causing this. The screen alone from HP is over 600 dollars and you cannot buy the hinge from them, so I was wondering what my option are for repairing this. My warranty ended in July, but this misalignment has been here throughout the entire time owning the device. I do not want to replace the laptop entirely as I am a broke college student. Thanks for any help anyone can give. (The laptop has not been dropped as the pictures show. No bends or scuffs in any way.)

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @waraulston
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing hinge misaligned issues with your HP product.

 

This could be a hardware issue with the unit and may require repair. 

 

I suggest that you contact HP Service Center in your location from this web link
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.

View solution in original post

1 REPLY 1
HP Recommended

Hi @waraulston
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing hinge misaligned issues with your HP product.

 

This could be a hardware issue with the unit and may require repair. 

 

I suggest that you contact HP Service Center in your location from this web link
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.