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HP Recommended
HP Spectre x360 - 15-ch004na
Microsoft Windows 10 (64-bit)

I'd like to upgrade the RAM on above laptop (currently 16GB).  I've seen a lot of stuff online suggesting that the quoted maximum is not really the maximum. If i run CMD "wmic memphysical get maxcapacity" it tells me 32GB is my max. If I look up my processor i7 87058G on intel website it says max is 64GB! (Motherboard is HM175 but Idon't know whether this influences maximum? )

 

One supplier (Compuram.biz) confidently claims my laptop can support 64GB, another supplier (Crucial.com) says 16GB is my limit. I'm inclined to believe the answer from the CMD query but I've no idea if I should, or if i should believe Intel?

 

So I'm leaning towards the 32GB option...but would go with 64GB if the intel answer is the one to believe

 

If I do this, should I upgrade BIOS first (mine's F36, latest if F39) or only if there's a problem after install?

 

Any advice would be very appreciated, thanks

 

 

6 REPLIES 6
HP Recommended

I'd go with what Windows reports--32 GB.

 

I don't know of any HP notebook with an Intel 8th gen core processor that supports 2 x 32 GB of memory.

 

The crucial memory report and the service manual indicate the max memory is 2 x 8 GB:

 

HP - Compaq Spectre x360 15-ch004na | Memory RAM & SSD Upgrades | Crucial.com

 

NB_MSG_Baystars_1_0_L11173-001 (hp.com)

HP Recommended

@plantrob 

 

Its specs https://media.flixcar.com/f360cdn/HP-3532724930-c05927911.pdf

 

It already has 16GB: 16 GB DDR4-2400 SDRAM (2 x 8 GB) . No, it won't support 64GB but 32GB is OK

 

Regards.

BH
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HP Recommended

Looks like a consensus for 32GB. I’ll give that a go. Thanks

HP Recommended

You're very welcome.

 

Most HP notebooks with the Intel 8th gen core processors will support 2 x 16 GB of memory despite what the HP service manuals normally indicate - 2 x 8 GB, and the report you ran confirms that to be the case.

HP Recommended

If I were to install 2x 16GB DDR4 3200, as opposed to 2400 (out of stock) would that cause a problem or would it just operate at he lower speed as if I'd used 2400. Price is the same so I n terms of going for the same supplier I could just get 3200's?

 

Thanks

HP Recommended

If you install 2 x 16 GB of DDR4-3200 CL22 memory, that will also work fine.

 

It will automatically bridge to 2400 MHz because that is as fast as your notebook's processor can run the memory at.

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