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‎01-18-2022 03:50 AM

HP Recommended
Product: HP Spectre x360 Laptop - 15-eb0003na
Operating System: Microsoft Windows 10 (64-bit)

Hi there, 

 

Certain keys on my keyboard have stopped working. I've run a keyboard check and it shows that jusrt a certain area of the keyboard isn't working including the backspace, hash, enter and numlock keys. It seems to be a hardware issue

 

Any ideas on solutions? Where can I source a replacement keyboard?

 

Thank you in advance

 

 

Category:
1 REPLY 1

‎01-18-2022 08:17 AM

HP Recommended

Not a very old laptop. Still under warranty? 

 

For use in the United Kingdom L95657-031

 

Service Manual:

 

Manual 

 

Problem is the Manual does not spell out how to replace the keyboard. However, unlike most current models the keyboard can be separated from the top cover. I am sure an experienced tech can figure out how to replace the keyboard but I wish the manual were more explicit. 

 

HP Parts Store UK does not have it. This one from eBay is sold at a very high price but the best I could find:

 

https://www.ebay.co.uk/itm/255318358047?hash=item3b7228f81f:g:z54AAOSw-2Jh2DKJ

 

If HP had it the price would likely be similar. 

Post back with any more questions and please accept as solution if this is the info you needed. 

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