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- HP Spectre x360 2-in-1 Left & Right keyboard arrows arent w...

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02-18-2025 12:23 PM
HP Spectre x360 2-in-1 Left & Right keyboard arrows aren't workiing. My device manager shows I have 4 drivers installed. Three are HID Keyboard Device and the 4th is Standard PS/2 Keyboard. Could having all these drivers be causing an issue? I have tried to reboot the computer and they still do not work.
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02-18-2025 01:24 PM - edited 02-19-2025 08:41 AM
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If the rest of the keys work, it isn't a driver issue.
It is a hardware issue.
You can test that by plugging in a usb keyboard and testing the function of the keys, specifically the up and down arrow keys. If the keys work, it has been proven that the issue is not software related.
Usually this happens when there is a liquid spill on a keyboard or perhaps even some type of debris stuck below the key that is not allowing the key to operate.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
02-18-2025 01:24 PM - edited 02-19-2025 08:41 AM
- Mark as New
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If the rest of the keys work, it isn't a driver issue.
It is a hardware issue.
You can test that by plugging in a usb keyboard and testing the function of the keys, specifically the up and down arrow keys. If the keys work, it has been proven that the issue is not software related.
Usually this happens when there is a liquid spill on a keyboard or perhaps even some type of debris stuck below the key that is not allowing the key to operate.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"