• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-21-2021 03:11 AM

HP Recommended
Product: Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

I bought my laptop about 2.5 years ago, and recently I started to notice that the bottom panel of the laptop is starting to come off.
It's still connected to the laptop - but there is like a gap in the middle of the bottom part of the panel and it starting slowly to get disconnected.
What can I do? It feels like it get disconnected any time right now.

Important to say that the laptop didn't fall even once

Category:
4 people had the same question
2 REPLIES 2

‎10-22-2021 11:20 AM

HP Recommended

@NoamTishKing

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I understand your HP notebook bottom casing is separating from the unit, in order to fix this issue your computer needs to be repaired.

I would request you to reach out to our Support and our Support Engineers should be able to check the warranty service options to repair the unit. 
HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
 

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎11-02-2021 06:50 AM

HP Recommended

There is literally no way to contact engineers like you said.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.