HP Spectre x360 Bulge on keyboard

[r0ckn24x7]

My HP Spectre x36O-13t-4200-CTO (ENERGY STAR) laptop is showing a problem with bulging of the case directly under the keyboard / track mouse pad - splitting the case in two.  I read where the bulging is <possibly> caused by the batteries, according to a bulletin.  Is there any way to determine if that IS the problem, or if something else heat-related could be at play.  I did see a reply from an HP Community member, but cannot pull it back up for some reason.  Besides, it was nearly 8 months old.

Anyone out there that can assist with this or point me in the right direction?  Thanks!

-r0ckn24x7

[iomare · Accepted solution]

Hi,

Yes, it is the battery that is bulging. You should replace or have the battery replaced as soon as possible.

The part number for the battery is 789116-005

You can try an online search with part number

Example:

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313.TR3.TRC1.A0.H0.X789116-005.TRS...

You can also get original from HP parts store

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=2083971012F04213A343B7610EE341C1&SearchIn=P...

On page 21 of service manual you can see the steps to replace the battery

http://h10032.www1.hp.com/ctg/Manual/c05147896

Hope it helps,

David

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[r0ckn24x7]

Hi Iomare - this is all very good information and very useful.  I am trying to decide between replacing the battery on this 6-yr-old laptop with the case pretty deformed now, or just bite the bullet and upgrade, since the batteries are back-ordered into eternity.  Somehow I just thought the case was warping a little with age, but then it got really bad quickly!  I think the replacement is an easy job, so it kind of bites that no batteries are available.  E-bay is not an option for me at this point, either.

Anyway, I wanted you (and anyone else interested) to know that the link you provided for HP Parts Website is outdated, and can now be found at: 

https://partsurfer.hp.com/

Thanks!

r0ckn24x7