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‎04-10-2020 10:12 PM

HP Recommended
Product: HP Spectre x360 Convertible 13-ap0xxx
Operating System: Microsoft Windows 10 (64-bit)

Good evening everyone,

 

I have a question regarding the cleaning of the laptop. I understand that to clean the keyboard and dust, a compressed can works the best. What I am wondering is the cleaning regarding these two areas: 1. Cleaning of the screen and 2. Cleaning of the outside casing. 

Which product should I use for the screen? Is a screen cleaner such as an alcohol pad good enough or will it cause problems to the touchscreen?

What about the casing? Will rubbing alcohol be okay or will it deteriorate the casing? Does HP recommends or sells other cleaners? How about regular warm soap/water and a soft sponge? 

Looking forward to hearing from you guys and thank you in advance.

 

With respect,

Oleh007

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-11-2020 02:14 AM

HP Recommended

Hello @Oleh007,

 

HP recently released a guide for cleaning concerns. 

 

The guide above will provide detailed instruction of best practices. 

 

Hope that helps.

I used to be an HP Expert. I no longer participate in this community.

View solution in original post

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2 REPLIES 2

‎04-11-2020 02:14 AM

HP Recommended

Hello @Oleh007,

 

HP recently released a guide for cleaning concerns. 

 

The guide above will provide detailed instruction of best practices. 

 

Hope that helps.

I used to be an HP Expert. I no longer participate in this community.
Was this reply helpful? Yes No

‎04-12-2020 10:18 AM

HP Recommended

Thank you for the document! This is really helpful!

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