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I have an HP Spectre x360 Convertible which has liquid damage and no longer powers on. I can't get HP support because the serial number is not recognised

 

I've the Intel 32gb Optane drive with 1024gb NAND and connected to another machine. Running a recovery program it only recognises the 32gb portion of the drive, how would I proceed in recovering data from the 1TB Windows partition?

 

13-aw0054na

 

 

1 REPLY 1
HP Recommended

You have options, but there is no guarantee of data recovery.

 

Put the Intel SSD in an USB external enclosure or connect it to a USB external adapter. The adapters are less expensive

 

You can try the free or paid data recovery software as described in the hyperlinks below

Free

https://www.easeus.com/datarecoverywizard/free-data-recovery-software.htm

https://www.lifewire.com/free-data-recovery-software-tools-2622893

 



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