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HP Recommended
HP Spectre x360 Convertible 15-bl1XX
Microsoft Windows 10 (64-bit)

USB-C power cable keeps falling out.  Is this an ongoing problem?  Is there a fix for this?

1 REPLY 1
HP Recommended

@TravellBuff,

 

Welcome to HP Support Community,

 

The best way to identify the issue is to try an alternate USB cable and check if that's loose as well.

 

Once confirm you could either contact HP to get a free replacement if it's within the HP Warranty,

Or get one at a local store as it isn't that expensive (The choice is yours and only yours) 😉

 

HP support can be reached on www.hp.com/contacthp

Select the product type.

Enter the serial number of your device or select let HP detect your product option.

Select the country from the drop-down.

You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Jeet_Singh
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.