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‎09-02-2022 07:13 AM - last edited on ‎09-02-2022 07:17 AM by

HP Recommended
Product: HP Spectre x360 - 13-aw0023dx
Operating System: Microsoft Windows 11

The top and bottom of my HP spectre x360 started separating about 6 weeks ago. Since then it has progressively gotten worse. The notebook was purchased less than 2 years ago. What is the procedure for getting this resolved? From what I have read, this could be a manufacturing defect.

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1 person had the same question
1 REPLY 1

‎09-03-2022 06:04 AM

HP Recommended

Hi @Eardley

 

Welcome to the HP Support Community. We are really sorry that you are facing hinge-related issues with your HP Spectre X360 - 13-Aw0023dx. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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