I bought the HP Spectre x360 13t (Product no. 4FJ31AV) in July 2019 and yesterday, it stopped charging. I had no prior issues with my laptop until one day it would just not recharge. I had it taken to a repair shop and they determined that it was an issue with the motherboard. I bought this laptop for college expecting it to last me the whole 4 years so I am not in a good place to pay to get the motherboard replaced or get a new laptop. I searched this issue on the forum and it seems that this issue is unfortunately a common issue with this model. It is just frustrating because a year old laptop should not have a fried motherboard!
I was wondering if anyone has had a similar issue and has gotten any help from HP with fixing this issue. I am not under warranty anymore since it expired a few months ago. They clearly have an issue with this part so I wasn't sure if it had ever gotten recalled or they have paid to get this part fixed since the issue is not on my end. Thanks!
I happen to own a Spectre 13t-ap0690nd x360 ultrabook. Our notebook PCs are n the same model series.
I have had it since 2018 and it has not presented me with any surprises.
I have had no problems with the Windows 10 updates.
I had no qualms in recommending the same notebook to my sister.
I am a bit surprised that you say that your warranty has expired. I did purchase mine while living in Europe and have moved back to the US. I do not know if that makes a difference about the warranty.
The warranty for mine is still active until 6/21/2021.
I did not purchase an extended warranty.
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