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HP Recommended
Spectre x360 Convertible 15-ch0xx
Microsoft Windows 10 (64-bit)

Hello,

 

I have been trying to use my laptop's built-in SD card reader, but it does not detect when any card is inserted. I have tried checking for updates, installing drivers and I have looked around in Device Manager, but I still can't solve the problem. I have tested the SD cards in other devices and they work fine, but they are not detected in my laptop.I am happy to give more details, please just ask if you need to know anything else.

Does anyone have a solution to my issue?

 

Thank you very much,

 

Andrew

3 REPLIES 3
HP Recommended

@ThatOtherAndrew Welcome to HP Community!

 

I understand that the HP Spectre x360 laptop SD card reader not working.

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

HP Recommended

Thank you very much, I had a bit of trouble finding the necessary drivers!

 

I do not have an SD card on me at the moment, I will keep you posted. 

 

Andrew

HP Recommended

@ThatOtherAndrew

 

Thank you for the update.

 

Keep us posted.


 

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