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‎03-22-2020 11:41 AM

HP Recommended
Product: HP Spectre x360 Convertible 15-bl1XX
Operating System: Microsoft Windows 10 (64-bit)

When i select to "power off", it turns off and the power LED in the power button turns off. Shortly after that, it starts again!

Reinstalled fresh Windows 10, nothing left from previous installation, was hoping that the reinstallation would fix it.

Another thing, PC clock wont hold the time, i have to resync it all the time. When PC i on and used it's like 50/50 if shows correct time.

So, i've seen other having the same problem with the restarting thing, and even when question is asked better then me, some "HP user forum" guy answered on something else. 

What else can i do then have to send it for repair? 
I'm pretty sure that it has something to do with the hardware or BIOS, not a Windows problem.
Anyone...anything to suggest?!

1 REPLY 1

‎03-24-2020 03:54 PM

HP Recommended

@pekkaplanet

Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with the computer. Hence, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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