HP Spectre x360, spot of rubber bumpers on screen glass permanent

[MrFrodo]

Dear HP, 

Just see this and you will understand.

https://photos.app.goo.gl/zGdp5W94UxwaRnA58

I just bought laptop almost 2 months in US from bestbuy ohio, I started using few weeks ago when I came back to Pakistan

the quality of is laptop i feel is pretty **bleep**e, one the hinge cover has slight dent(hard to take in picture), the pc gets so hot sometimes, the screen wobbles if u have a ceiling fan on,,, 

And today, literally, 30 mins ago, I was wiping down the screen and i felt this small line/spot, I tried to remove it even with alcohol swap but it doesnt, even used finger nails etc. I thought maybe some rubber/plastic residue is stuck, but apparently no thats not the case...

The two rubbers on the palm rest on which the lid rests when u close it; turns out they kinda done some sort of permanent damage to the glass... both the left side and right side of the glass/screen 

Please tell what to do with this crap machine. I have literally may have used it for 20 days in last 40 days since i came back to Pakistan...

[MrFrodo]

Hello HP,

waiting for next step to get this fixed under warranty......

[asmita6658]

Hi @MrFrodo

Welcome to the HP Support Community. 

As this is a hardware issue, please reach out to the HP Support in your region regarding the service options for your computer.

Hope this helps!

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