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Student
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Member Since: ‎10-31-2016
Message 1 of 4 (207 Views)
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HP Stream Notebook 13 - bad HD size?

Product Name: HP Stream Notebook - 13-c002tu
Operating System: Microsoft Windows 10 (64-bit)

I was trying to fix an HP Stream Notebook 13's (HP Stream Notebook - 13-c002tu) small  HD size problem. The HD was showing a total size of 29 GB. I don't know if it was originally sold with this size of an HD - I find it highly unlikely. I tried to reset it  using the HP reset via UEFI. I saw HP partitioning the drive so I assumed it would be fixed. After resetting, windows showed HD size was still the same. I took a look at the disk with Windows Disk Management, and there wasn't really any unpartitioned space. What should I do?

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Re: HP Stream Notebook 13 - bad HD size?

Hi,

 

HP Stream is made specifically for browsing purposes only. The agent that sold you the laptop should have educated you about HP Stream Notebooks  properly. As the name itself. It was made for surfing purposes only. So theres no need to FIX the computer. What you need is an upgrade. If you want to store more files or docs then get an sd card.

 

It is listed in the overview of the computer specification

 

Store it in the cloud

Get 1 TB or 100 GB of OneDrive storage for 1 year, included with Office 365, to easily store, share and enjoy your photos, videos, and documents.2

 

http://www8.hp.com/ca/en/products/laptops/product-detail.html?oid=8929217#!tab=features

Cheers!

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Provost
Posts: 47,717
Member Since: ‎09-24-2010
Message 2 of 4 (197 Views)

Re: HP Stream Notebook 13 - bad HD size?

Hi,

 

Unfortunately there's not much you can do about this as it does ship with a 32Gb eMMC - the specifications page is on the following link.

 

http://support.hp.com/us-en/product/HP-Stream-13-c000-Notebook-PC/7372147/model/7500715/document/c04...

 

Regards,

 

DP-K

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Windows Insider MVP

Associate Professor
Posts: 1,503
Member Since: ‎12-07-2014
Message 3 of 4 (193 Views)

Re: HP Stream Notebook 13 - bad HD size?

Yes, the Stream notebooks came with 32 GB eMMC storage devices, 29 GB is usable.

PhD Student
Posts: 1,124
Member Since: ‎02-14-2016
Message 4 of 4 (185 Views)

Re: HP Stream Notebook 13 - bad HD size?

Hi,

 

HP Stream is made specifically for browsing purposes only. The agent that sold you the laptop should have educated you about HP Stream Notebooks  properly. As the name itself. It was made for surfing purposes only. So theres no need to FIX the computer. What you need is an upgrade. If you want to store more files or docs then get an sd card.

 

It is listed in the overview of the computer specification

 

Store it in the cloud

Get 1 TB or 100 GB of OneDrive storage for 1 year, included with Office 365, to easily store, share and enjoy your photos, videos, and documents.2

 

http://www8.hp.com/ca/en/products/laptops/product-detail.html?oid=8929217#!tab=features

Cheers!

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