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‎08-05-2022 12:30 PM

HP Recommended
Product: HP Laptop - 14s-fq0023na
Operating System: Microsoft Windows 10 (64-bit)

Hello, i've tried to install nvme ssd drive to my laptop but system and bios not recognize it. I had even deleted Windows from main hard drive, diasbled security boot etc. Bios is updated to the newest version. SSD working fine on other PC. Question mainly to HP team.. Why M slot is on it, but not working with SSD drives ?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎08-05-2022 01:49 PM

HP Recommended

Every M.2 slot in a HP notebook or desktop PC looks like it will support a NVMe SSD.

 

You have to read the service manual and see what is supported.

 

Some slots support NVMe only, some support SATA only and some support both.

 

The problem with your notebook's service manual is that it does not provide what configurations a NVMe SSD will work on.

 

It just indicates SATA and NVMe.

 

Maintenance and Service Guide (hp.com)

 

There is no way you will get a NVMe SSD to work in the notebooks that came with a 64 GB eMMC drive.

 

Solved: Question re HP 14-fq0045nr - HP Support Community - 8376107

View solution in original post

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3 REPLIES 3

‎08-05-2022 12:59 PM - edited ‎08-05-2022 01:46 PM

HP Recommended

Hi:

 

Yes, your notebook's M.2 slot only supports a SATA M.2 SSD on the models that come with eMMC drives.

 

NVMe SSD's are only supported in the notebooks that came with a SSD from the factory.

 

You will need to exchange the NVMe SSD for a SATA one such as the Western Digital Blue SA510.

 

WD Blue SA510 250GB M.2 SATA SSD with up to 555MB/s read speed : Amazon.co.uk: Computers & Accessori...

 

 

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‎08-05-2022 01:29 PM - edited ‎08-05-2022 01:35 PM

HP Recommended

A4BF9EDD-CBA9-43ED-8C9C-4CFFE4EDDA18.png

 

Have a look .. That’s M slot installed in this laptop. Looks like nvma m2

Was this reply helpful? Yes No

‎08-05-2022 01:49 PM

HP Recommended

Every M.2 slot in a HP notebook or desktop PC looks like it will support a NVMe SSD.

 

You have to read the service manual and see what is supported.

 

Some slots support NVMe only, some support SATA only and some support both.

 

The problem with your notebook's service manual is that it does not provide what configurations a NVMe SSD will work on.

 

It just indicates SATA and NVMe.

 

Maintenance and Service Guide (hp.com)

 

There is no way you will get a NVMe SSD to work in the notebooks that came with a 64 GB eMMC drive.

 

Solved: Question re HP 14-fq0045nr - HP Support Community - 8376107

Was this reply helpful? Yes No
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