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HP Recommended
HP 255 G6 Notebook PC
Microsoft Windows 10 (64-bit)

Hi, I just purchased a JC03 compatible replacement battery for an HP 255 G6 Laptop. The battery was pretty much on spec with the original one, except that it is a 24Wh design with 2600mAh. Everything seemed to work fine, HP support assistant read it correctly and same thing for HP H/W diagnostics for windows. However, after a manual battery calibration, both HP software started reporting an error in the logical state of the battery, with also different specs from the start.

 

Now my question is, is this something "normal" as it is not a genuine HP component, or should I worry?

 

here below are the 2 test result wit HP H/W diagnostics before and after the calibration:

 

TestVersion1.17.8.0
TestIda088469f-b159-4d7e-b4f9-0f1ed77a95af
Instance1
StartTime2022-07-30T15:22:47.5485133+02:00
ExecutionDuration00:00:45.1212189
ResultExecutionPassed
ErrorCode0
PassID21849-43610-95758
BatteryCheckResult: 11
DevicesSupported: 1
DeviceCount: 1
Primary_ACPowerOn: True
Primary_ACAdapterOK: True
Primary_ACAdapterStatus: False
Primary_TestResult: OK
Primary_DesignCapacity: 24 WHr
Primary_FullChargeCapacity: 24 WHr
Primary_RemainingCapacity: 24 WHr
Primary_MaxError: 2
Primary_CycleCount: 1
Primary_Temperature: 29 deg C
Primary_Voltage: 12543 mV
Primary_Current: 956 mA
Primary_DesignVoltage: 11100 mV
Primary_Status: 128
Primary_SerialNumber: 00100 11/27/2021
Primary_ManufacturerName: 111-83-72
Primary_BatteryCTNumber: ÿÿÿÿÿÿÿÿÿÿÿÿÿÿ
Primary_Warranty: 1
Primary_CalibrationType: 1
Primary_ChargeControl: Supported
Primary_TempCharge: True
Primary_ChargeTest: False
Primary_ChargeCapacity: 100
Primary_TempAlarm: False
Primary_DeepDischarge: False
Primary_FullCharge: True
Primary_FullChargeStatus: False
Primary_BatteryCharge: True
Primary_DesignCycleCount: 300

TestVersion1.17.8.0
TestIda088469f-b159-4d7e-b4f9-0f1ed77a95af
Instance1
StartTime2022-07-31T16:47:05.5271021+02:00
ExecutionDuration00:01:12.7608668
ResultExecutionFailed
ErrorCode1
FailureId9310XT-000B6L-XD7W2J-C7RM13
BatteryCheckResult: 13
DevicesSupported: 1
DeviceCount: 1
Primary_ACPowerOn: True
Primary_ACAdapterOK: True
Primary_ACAdapterStatus: False
Primary_TestResult: CORRUPT CAPACITY
Primary_DesignCapacity: 24 WHr
Primary_FullChargeCapacity: 27 WHr
Primary_RemainingCapacity: 27 WHr
Primary_MaxError: 8
Primary_CycleCount: 2
Primary_Temperature: 29 deg C
Primary_Voltage: 12492 mV
Primary_Current: 0 mA
Primary_DesignVoltage: 11100 mV
Primary_Status: 49376
Primary_SerialNumber: 00100 11/27/2021
Primary_ManufacturerName: 111-83-72
Primary_BatteryCTNumber: ÿÿÿÿÿÿÿÿÿÿÿÿÿÿ
Primary_Warranty: 1
Primary_CalibrationType: 1
Primary_ChargeControl: Failed
Primary_TempCharge: True
Primary_ChargeTest: False
Primary_ChargeCapacity: 100
Primary_TempAlarm: False
Primary_DeepDischarge: False
Primary_FullCharge: True
Primary_FullChargeStatus:
True Primary_BatteryCharge: False
Primary_DesignCycleCount: 300


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