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04-06-2021
08:56 PM
- last edited on
04-08-2021
10:14 AM
by
MatheusH
i need to contact a customer support agent from HP, via email or messenger. i have tried the "WhatsApp" app and its [Personal Information Removed]. when i scan the QR code i just get text and if i try pasting it into a browser ... Nothing.
i just have a simple warranty question (not Problem) i need answered.
Regs Wayne
Solved! Go to Solution.
Accepted Solutions
04-09-2021 02:57 PM
Thank you for remaining patient.
As I mentioned earlier we have limited support boundaries in the support community.
In order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.
ECHO_LAKE
I am an HP Employee
04-08-2021 08:19 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
04-08-2021 05:34 PM
i didnt realise it would be so difficult to get an answer to a simple question.
i tried as you suggested, and started a chat, only to be told i would have to start another chat from the Australian site... WHAT?? HP is a multi national company... (Disappointing to say the least)
so i go tot the link provided and it "Unavailable" or use the "Virtual Agent" which is useless...
i just need my warranty DATE question answered...
Surely it cant be this hard...
t shows
04-09-2021 02:57 PM
Thank you for remaining patient.
As I mentioned earlier we have limited support boundaries in the support community.
In order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.
ECHO_LAKE
I am an HP Employee