HP Support Dashboard not loading

[PMHavoc]

Support page is not loading, and I need to get this new laptop mouse pad repaired! There is still 8-9 months on my warranty, and I cannot even contact HP! Support page will not load, and all other ways to contact HP are blocked! 

[PMHavoc]

THe error messege shows up as ""Sorry, We're having trouble loading your information. Try refreshing the page or come back later."

Refresh page'

And this has gone on now for over a week! I don't know what to do! I cannot get any HP support numbers, chat, NOTHING! 

[Dragon-Fur]

@PMHavoc 

Welcome to the HP Community --

IF not done,

Try / Consider

• Restart everything, including the router that controls your network
• Try a different Browser
• Clear the browser's cookies / cache
• Try from a different network -- at a friend's house, for example

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A request has been submitted to our HP Community moderators for review and evaluation of your concern.

Worth Noting

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• We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
• Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
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Important

• Be wary of any posted messages in the Community containing phone or email links – these are likely scammers who mean you harm.

• Please do not post any personal information in the Community.  We are a public resource.

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Review

HP Support – Hardware / Technical Support for Devices in Warranty

Registered Devices in Warranty:

Contact HP Support

Start here:

 HP Support virtual repair center

Printers

 Contact HP Support – Printer Support

HP Support  HP World-Wide Support

Select your region and follow the prompts

HP Support - Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

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Reminders - READ

Online Case Submission to HP Support is available to those whose devices registered and are still in Warranty.

Some regions display phone / chat contact information only after the case is submitted online

Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.

HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.

If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

Important

HP Phone numbers you find on the Internet have likely been hijacked. Old HP phone numbers – for example, those numbers no longer used by HP since the move to “online” case submissions – might have been taken over by thieves.

Never post private information in the HP Community!

Do not be a victim.

Stay vigilant.

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References / Resources

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software & Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

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