HP Support - Driver auto scan needed

[Pablo_Cicca]

Hi, I have recentely being given this laptop and I have had to install everything from scratch since they gave it to me with no data (at all).

I have thus installed the HDD I had in my previous machine (another HP) and I am trying to update all the drivers to the right ones.

I can't find and automated way to do it. I can't download and run the HP support assistance or something that will scan this laptop and download the right set of drivers for it.

Can anyone help me with this? Point me to where I can download the drivers or the assistance?

Thanks,

[Dragon-Fur]

@Pablo_Cicca 

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your device

Any available software and drivers for your Operating System will be in Category Software and Drivers (wording may vary)

Normally, one would install the most important software / drivers first, for example, the Chipset, Network, Graphics...

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I suggest that should it be available, that you only update the BIOS manually, that is, not using HP Support Assistant.

HP Documents – How to Update the BIOS

   HP Notebook PCs - Updating the BIOS (Basic Input Output System)

   HP Desktop PCs - Updating the BIOS (Basic Input Output System)

How to install BIOS Updates:

Always connect the computer to AC Power and leave the power connected during the entire BIOS update procedure.

Select the option to manually install the BIOS update.

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That said,

HP Support Assistant can be downloaded from its website.

Reminder:  HPSA is an "update" tool - it will not find and install any software / drivers that are not already on the machine.  

Download, Save, Install the latest supported HP version of the HP Support Assistant

Website / Information / Video / White Paper / Download

HP Support Assistant

Partial excerpt from the Website:

“Ready to go on your HP PC

HP Support Assistant is included on new HP desktop and notebook PCs. You can install it on PCs from other manufacturers for easy access to support resources and tools for HP printers and PCs. Click the ? icon on your system tray to start HP Support Assistant or download now. During setup, selected new HP PC models running Windows 10 will receive version 9. All other PC models will receive version 8.”

• After download:  If you have ‘Admin’ control, highlight the package and “double-click” to install it, else Right-Click, select run as Administrator
• After the software is installed:  Restart the computer and log in

Optional - After the software is installed, PIN the program to your Windows Start Screen

Windows key (Start) > list "All apps" > open category "H"

Click open category HP Help and Support

Right-Click on HP Support Assistant > PIN to Start

Help and Troubleshooting for HPSA

READ:  Get help and Learn about the HPSA software

HP PCs - Using HP Support Assistant (Windows 10, 8, 7)

HP PCs - Troubleshooting HP Support Assistant - Windows 8.x and Windows 10

and / or

Manually install software and drivers...

Help / How-to:  HP PCs - Downloading or Updating Software and Drivers

READ Sections

For example:

Update specific drivers in Device Manager

Find driver updates on the HP website

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