• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Tablet 11-be0097nr

Just picked up a Tablet 11 with windows and I would love this thing to work but **bleep** it is having bizarre issues.

Hoping for some insight on fixing it here before I give up and return it.

 

First it would blink and light up when I plugged in but it barely charged. Plugging it in halfway charged it normally I found.

Then I pushed the charger all the way in and it stopped charging completely from there no matter how I plugged it in. 

 

Is there a known issue with the charging port on the Tablet 11? (I'm using an off brand charger)

 

I powered it off at 5% and when I tried to turn it back on it only makes a gurgle sound from the motor on the flip camera (I think).

 

Has anyone had this noise either?

Thanks for any help.

 

I don't know the serial number cause it won't turn on but here is the Tablet

 https://www.hp.com/us-en/shop/pdp/hp-tablet-11-be0097nr

1 REPLY 1
HP Recommended

"(I'm using an off brand charger)"

That may be the problem.

 

You may have inadvertently damage the tablet's battery by using a power adapter that the tablet was not delivered with.

 

Does the USB Type-C power adapter you are using have the capability of delivering the power that the tablet needs to charge the battery?

The tablet requires a 30W USB Type-C power adapter. A mobile phone power adapter does not provide enough.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.