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‎07-07-2025 06:02 AM

HP Recommended
Product: HP Thunderbolt 4 100W TAA G6 Dock
Operating System: Microsoft Windows 11

I just upgraded from a G5 Dock to a HP Thunderbolt 4 100W TAA G6 Dock and it is not recognizing the USB devices going through my KVM Switch (which are my wireless Keyboard and Mouse). I was using a G5 Dock that worked fine with this KVM switch, any ideas on why this G6 Dock is not recognizing the USB devices? The KVM is a 4 port HDMI model CKLau-64Hua. Thank you! 

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