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HP Recommended
hp omen 17-an115nm 4ud23ea
Microsoft Windows 10 (64-bit)

Hey guys,

 

I bought gaming laptop hp omen 17-an115nm 4ud23ea and thunderbolt 3 dock 230w g2 w/ combo cable and noticed that it's not compatible with the laptop because there is no power connector near to thunderbolt connector on the laptop. The laptop has a 230w charger, the same that came with the dock. Is there a way to use the dock with this laptop without the physical splitting of the cable with some kind of adapter cable?

 

Thank you!

 

Best

1 REPLY 1
HP Recommended

@alex1899,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to know whether you can use the G2 dock with your computer using an adapter.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I checked the specifications of your dock and it is not compatible with your computer and you will not be able to use it with any adapter or a splitter.

 

I hope that asnwers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.