HP Tilt Pen 2MY21AA#ABL - NOT CHARGING UPON SETUP

[The1nOnly]

Purchased HP Tilt Pen to use with my new HP Spectre x360 15-df1075nr. Following instructions included with the pen I correctly opened the access to the USB Type-C connector. Using a USB C cable I connect the pen to the USB Type-C port (NOT the Thunderbolt port) on the the laptop. Instructions state that a 

[Echo_Lake]

@The1nOnly

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Have you tried connecting the HP pen using Bluetooth?
• Have you charged your HP pen? 1hr is the minimum charged required

Keep me posted for further assistance.

[The1nOnly · Accepted solution]

I tried once  more to charge the pen. I used a little extra pressure with the usb-c connector and it begin to charge. Once the pen charged the pen worked as expected. Thank you for your fast response.

[Echo_Lake]

@The1nOnly

Thank you for posting back.

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.