HP Tilt pen not charging

[dsanmigu15]

My Hp tilt pen has been charging all night with the orange button on but hasn't fully charged and turn the led light to white. 

[A_Gayathri]

Hi @dsanmigu15,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP Tilt Pen is not charging properly, there are a few steps you can take to troubleshoot the issue:

Check the Connection:

• Ensure that the pen is properly connected to the charging cable and that the cable is securely plugged into a power source.
• Make sure the USB end of the charging cable is plugged into a functional USB port or an appropriate power adapter.

Inspect the Charging Cable:

• Examine the charging cable for any signs of damage. If the cable is frayed or damaged, it may not be delivering power effectively. Consider trying a different USB cable if possible.

Verify Charging Port:

• Check the charging port on the pen for any debris or damage. Clean it carefully with a soft, lint-free cloth if necessary.

Restart the Pen:

• Disconnect the pen from the charging cable and power it off. Then, power it back on and reconnect it to the charging cable.

Reset the Pen:

• Some pens have a reset button that can be pressed using a paperclip or a similar tool. Refer to your pen's manual to see if it has a reset option, and follow the instructions to reset it.

Update Firmware/Drivers:

• Check if there are any firmware or driver updates available for your HP Tilt Pen. Updating the pen's software may resolve charging issues.

Try a Different USB Port or Charger:

• Test the pen with a different USB port or charger to eliminate the possibility of a faulty power source.

I hope this helps. 

Take care and have a good day.-

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