HP TrueVision HD Camera not working on windows 10

[ajitbaridun]

After update to windows 10 from windows 8, the camera stopped working. It doesn't even show up under device manager.

Need help please.

Thank you.

[The_Fossette]

Hi @ajitbaridun,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

I reviewed your post and I understand that the webcam is not working after windows upgrade.

Don’t worry, I assure you I will try my best to get this sorted.

Follow the steps in the below article and check if it helps.

http://hp.care/2iAqXJQ

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[Hearseman]

this did not help at all

[rick-s]

Hello,
Thank you for posting in this thread. Unfortunately, based on when the last response was made, I have closed this thread to help keep comments current and up to date. I recommend starting a new thread for your issue by clicking here: https://h30434.www3.hp.com/t5/forums/postpage

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