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‎04-04-2020 03:03 PM

HP Recommended
Product: Pavilion 15 Laptop
Operating System: Microsoft Windows 10 (64-bit)

My father in laws laptop webcam has stopped working with the device showing an error 45. I have deleted the driver thinking the Support Assistant would load a fresh driver. This was not the case. Could someone please point me to where I can find a new Webcam driver? Thanks in advance.

2 people had the same question
2 REPLIES 2

‎04-05-2020 11:58 AM

HP Recommended

Hi AST_ST if you do a check on this and the software forum you will see the many of us with the same problem. A Windows 10 update broke the Truevision cameras over a year ago and HP has no solution as yet.

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‎04-05-2020 02:34 PM

HP Recommended

Thanks. I did wonder if that was the case.

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