HP USB C Doc G5

[haroldas22]

Hello, Im interesting is  HP USB C G5 Doc is compatible with HP Pavilion 13-an0904ng. Everything is up to date  but  Doc is not working properly. laptop is not charging  HDMI port on the  doc doesn't work  and so on ...  On second laptop HP ProBook everything works just fine.

Thanks for help

Harold

[banhien]

@haroldas22 

The specs of your machine is

            https://support.hp.com/gb-en/document/c06385566

It only has ONE hopeless USB Type-C™ 3.1 Gen 2 (Data Transfer up to 10 Gb/s) port therefore it is NOT compatible with the HP USB-C G5 dock.

Regards.

[haroldas22]

Hello,

Thank you very much for your answer. I hope HP ProBook 640 G8 or similar series will work with dock....

Regards

Harold

[banhien]

@haroldas22 

HP 640 G8 has following ports

• USB 3.1 Gen 1 Type-C with Thunderbolt™ Gen 3 technology (right side) (select products only)
• USB 3.1 Gen 1 Type-C (supports HP Sleep & Charge; right side)
• USB 3.1 Gen 1 Type-A (supports HP Sleep & Charge; left side)
• USB 3.1 Gen 1 Type-A (SuperSpeed powered port; left side)
• RJ-45 (network) jack
• Mini DisplayPort 1.4

which shows it has 2 USB-C ports. The Thunderbolt™ Gen 3 port (not all machines have this port) should be compatible with the HP USB-C G5 dock. Note: Not all HP 640 G8 machines have this port.

Wen buying an HP 640 g8 machine you have to be sure it has TWO USB-C ports on the right side, many machines only have 1 USB-C port on the right side.

Regards.

[haroldas22]

Thank you. I have probook 440 G7 with only one usb c port bt it works perfectly with the dock G5.

Regards

[haroldas22]

What about this one: https://proshop.lt/nesiojami-kompiuteriai/22627-hp-probook-640-g8-14-intel-core-i5-1135g7-4c-8t-24-4...

 or witch one from the list:

https://smartpc.lt/categories/lt/438/sort/5/filter/0_0_191_0/page/1/Ne%C5%A1iojami-kompiuteriai.html

I think the main thing about  usb c port able to connect G5 dock is :1 USB 3.1 Type-C™ Gen 1 or other Gen (Power delivery, DisplayPort™);

Thank you for your help

Regards

[banhien]

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@haroldas22 wrote:

I think the main thing about  usb c port able to connect G5 dock is :1 USB 3.1 Type-C™ Gen 1 or other Gen (Power delivery, DisplayPort™);

---

@haroldas22 

You need  USB 3.1 Type-C™ Gen 1 or other Gen (Power delivery, DisplayPort™);

The first one does have :    USB 3.1 Gen 2 Type-C port (Power delivery, DisplayPort 1.4) ehich is ok

The second one : does not show its specs

Regards.

[haroldas22]

Thank you very much.

[banhien]

@haroldas22 

You are welcome

Regards.