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‎01-30-2019 12:58 PM

HP Recommended
Product: HP Probook
Operating System: Microsoft Windows 10 (64-bit)

Hi Everyone,

 

I have a USB C G4 Docking station for my HPO Probook, and it was working fine until last week, when the charging of my laptop did not happen.

I did the firmware update and a driver uptade and now not even the monitors are recognised.

Any suggestions outside returning it for a new one?

 

Kind regards,

1 person had the same question
1 REPLY 1

‎12-24-2019 03:15 PM

HP Recommended

Docking station is defective. Have came across lots of HP USB C Universal Docking Stations that have been defective. I tried a different AC adapter but did not help. Also power cycled and still no difference. 

Bad batches from HP

Model: HSA-B005D5

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