HP USB-C Dock G5-8 in 1 Will not power on my HP laptop

[bhars66]

New HP USB-C Dock G5-8 in 1 connected to new HP Envy 17t-DA000 laptop via Thunderbolt port.  All peripherals (external video, usb) working ok with Dock.  Unable to power on laptop with the Dock power button.  I understand this to be a feature that should be available.  

[banhien]

@bhars66 

The specs of your machine is

            HP Envy 17t-DA000

How do you connect the dock to your machine ? I'm using my USB-C G5 dock with my HP 840 G5 machine and I only need a single cable, The dock power my machine. Your machine has 2 USB-C ports (one of them is Thunderbolt™ 4 port), please try other port.

Regards.

[bhars66]

I tried with the dock connected to different usb-c ports on my Envy 17t-DA000  (Thunderbolt and non-Thunderbolt).  I notice in each case, the Dock's power button indicator illuminates upon connection to my laptop regardless of my laptop being powered on or off and seems to have no other affect when pushed.

[bhars66 · Accepted solution]

I ultimately returned the HP USB-C dock (purchased through Amazon) and ordered one directly from HP.

the new dock purchased from HP functions as expected, allowing me to power on my laptop from the Dock power button.