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- HP VICTUS 15-fa0000 , no power on , tried all

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09-18-2023 07:22 AM
Hi, my laptop work perfect, suddenly it does not power on, no power led or any thing, to follow with steps provided with support, i opened it and removed the batter cable, but i noticed in the middel of the board just beside the M2, there is a chip with bold square around it, too hot.
any ideas please
09-20-2023 09:12 PM
Hi @hafiz2023,
Welcome to the HP Support Community.
I'd like to help!
I recommend you follow the below steps and check if it helps
Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.
I recommend you to perform the following steps to isolate the issue and arrive at a fix:
- Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
- Disconnected AC adapter from the laptop.
- Press and hold the power button for 15 seconds.
- Reconnect the battery and plug the AC adapter.
F6 + Power Button
- CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec
If the laptop does not power on then please continue with the below steps:
- Disconnect the charger and remove the battery out.
- Connect only the battery and check if the laptop powers on.
- Likewise, remove the battery out (if removal battery ) and connect only the charger, and check if that helps.
If you have tried all of the above steps already and still nothing, then this unit needs service. Contact the nearest service center.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Have a great day!
Nal_NR-Moderator
I am an HP Employee