HP VICTUS 16.1 HINGE Broken Issue

[vk_011]

It seems like the hinge of my Victus laptop has started to bulge, and the casing is cracking. This appears to be a common issue with these devices, and unfortunately, my warranty has expired. The laptop hasn't been dropped or subjected to any other damage. The problem seems to be getting worse every time I open and close the laptop, and I'm worried it may eventually damage the screen as well. Is there any way to get this fixed out of warranty? This issue is happening in many of the Victus device. Please help me as soon as possible.

s.

[Hawks_Eye]

Hi @vk_011 

Welcome to the HP Support Community! 

  

Thanks for posting your query! We're here to help you get back up and running.

To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message? 

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

Now, let's dive into the issue! Could you please elaborate on what's happening with your device? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

We're looking forward to helping you get back up and running! 

Regards, 

Hawks_Eye

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.