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‎09-16-2025 11:16 PM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fa0000 (599K0AV)
Operating System: Microsoft Windows 11

Facing a hinge issue in my HP Victus 15 and it is increasing day by day. A manufacturing defect from HP for which they are asking 18,000 rupees for the repair, I don't understand what this brand is trying to do by scamming people by making them but a laptop worth 70k and spend 18k just in 2 year for its repairs.

I have many people facing the similar issue but HP is not even trying to help them by posting out some solution.

1 person had the same question
1 REPLY 1

‎09-19-2025 03:21 AM

HP Recommended

@Parth1705, Welcome to the HP Support Community 

  

I understand you are facing an issue with hinges. Not to worry I will help you to get a resolution to resolve the issue. 

  

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support 

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