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‎05-17-2024 02:33 AM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fb0000 (598V2AV)

Hello HP Community,

I recently purchased an HP Victus 15 laptop from the UK, and I'm currently living in Hungary. I have a couple of questions:


I'm considering opening up my laptop to clean the vents. Does doing so void the warranty? I want to ensure I'm following the correct procedure.

 

Thank you in advance for your assistance!

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-17-2024 02:39 AM

HP Recommended

@soumik32 

 

Warranty is a grey/gray area, very hard to say in concrete. For new generation machines, adding something or fixing something is a work for Authorized Service Provider parts .

However you can add yourself. If something went wrong due to this upgrade, I think HP would not honor warranty.


Hope this makes sense.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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2 REPLIES 2

‎05-17-2024 02:39 AM

HP Recommended

@soumik32 

 

Warranty is a grey/gray area, very hard to say in concrete. For new generation machines, adding something or fixing something is a work for Authorized Service Provider parts .

However you can add yourself. If something went wrong due to this upgrade, I think HP would not honor warranty.


Hope this makes sense.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎05-17-2024 02:42 AM

HP Recommended

I quite understand what you said and I was also expecting a reply like this so yes now it's clear to me that clearing the vents is ok but if any parts is damaged that Voids s the  warranty

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