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- HP Victus 16-e0037na overheating

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10-28-2025 04:33 PM
Hello, my HP Victus is idling at 40°C but when under load the temperature reaches 90-100°C. I noticed that the laptop uses thermal paste and putty in the heatsink but I don't seem to have any thermal putty in my area. Is it possible to use thermal paste or pads as a substitute?
10-31-2025 08:21 AM
@FrostByte99, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
If your HP Victus 16-e0037na is overheating, especially when reaching temperatures of 90-100°C under load, it is crucial to address this promptly to avoid potential damage. Here's how you can manage the situation:
Thermal Management:
- Thermal Paste: It is safe to use thermal paste as a substitute for thermal putty. Ensure you apply it properly to avoid any thermal ineffectiveness.
- Thermal Pads: Thermal pads can also be used, but they might not provide the same level of thermal conductivity as high-quality thermal paste or putty.
Additional Measures:
- Ensure Adequate Ventilation: Make sure your laptop is in a well-ventilated space to prevent overheating.
- Performance Mode Settings: Use OMEN Gaming Hub or similar software to adjust performance modes, possibly switching to a comfort mode when high performance is not necessary.
- Clean the Fan Vents: Dust buildup can impede airflow, leading to increased temperatures. Use a can of compressed air to clean the vents.
- Cooling Pad: Consider using an external cooling pad to assist in maintaining a lower temperature.
Monitoring and Adjustments:
- Regularly monitor your system’s temperatures and performance settings to adjust fan speeds and power settings to manage heat effectively.
- Consider updating the BIOS and graphics drivers through HP Support Assistant to improve performance and thermal management.
Reference: HP OMEN and HP Victus PCs – Balancing temperature and performance in HP gaming PCs | HP® Support
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee