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‎07-03-2024 11:39 AM

HP Recommended
Operating System: Microsoft Windows 11

Hello,

I have a HP Victus 16-r0028ca and recently purchased Crucial RAM 32GB Kit (2x16GB) DDR5 5200MHz (or 4800MHz) Laptop Memory CT2K16G52C42S5 kit, but when installed, the system will not boot (power light comes on but will not go beyond that).  Everything I have read so far indicates that it should work, but so far no-go.  Any ideas/thoughts

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-03-2024 09:33 PM

HP Recommended

@Haladon1701 

 

Its specs

 

           https://support.hp.com/id-en/document/c07990913

 

It supports DDR4-3200 MHz RAM why you use  DDR5 5200MHz (or 4800MHz) ? If you wish to use Crucial RAM, please use the following information

 

           https://www.crucial.com/compatible-upgrade-for/hp-compaq/hp-victus-16-d0028ca      (note: only 3200MHz)

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎07-03-2024 09:33 PM

HP Recommended

@Haladon1701 

 

Its specs

 

           https://support.hp.com/id-en/document/c07990913

 

It supports DDR4-3200 MHz RAM why you use  DDR5 5200MHz (or 4800MHz) ? If you wish to use Crucial RAM, please use the following information

 

           https://www.crucial.com/compatible-upgrade-for/hp-compaq/hp-victus-16-d0028ca      (note: only 3200MHz)

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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