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The display panel on my HP Victus laptop is separating from the chassis near the right hinge. A visible gap has developed between the screen bezel and the display assembly. The gap appears to increase when opening or closing the lid. I am concerned that the hinge mechanism or hinge mount may be damaged, which could lead to further damage to the display if not repaired.

The laptop is out of warranty, and I would like to know:

– What is the best way to get this repaired?

– Does HP provide paid service for hinge or bezel replacement?

– Approximate cost estimates for the repair (parts + labor)?

The laptop has not been mishandled or dropped. It seems to be a common hinge/bezel issue.Screenshot 2026-06-12 071928.pngScreenshot 2026-06-12 071917.png

 

1 REPLY 1
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Hi @niteshsh34,

Welcome to the HP Support Community!

Thanks for reaching out!

I completely understand how concerning it must feel to see the bezel separating near the hinge, especially when you’ve taken good care of your HP Victus. 

Since your laptop is out of warranty, HP does provide paid service options for hinge, bezel, or even full display assembly replacements.

 

The recommended step is to reach out to your nearest HP Authorized Service Center. Their technicians can inspect the hinge mount and determine whether it’s just the bezel that needs replacement or if the hinge assembly itself requires repair.

 

Costs vary depending on the exact part and labor involved. 


To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

 

You can locate the nearest HP service center using our Service Center Locator:​

 

🔗 HP Service Center Locator

 

If you need further assistance or have any questions, please don't hesitate to contact us.​

 

Best Regards,

Deep_World
 

I'm an HP Employee.


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