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Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
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Hi, I have the same issue, can you please let me know if it is possible to get this fixed without replacing the entire screen?

 

The plastic mount broke off and the hinge is no longer attached to the screen backing.

 

Thank you!

HP Recommended

I have the same problem with my sons laptop. poor design. what solution has anyone managed to come up with? 

 

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we should not buy hp  laptop

HP Recommended

i have the hp victus 015 gaming laptop and i have the right hinge broken issue and its a manufacturing defect what do i do abt it and is hp taking some consideration in this common issue that is being faced by so many same laptop users 

The hinge issue appeared shortly after my warenty expired , 2025, and if not addressed soon, it might lead to display damage, increasing repair costs. This seems like a design flaw affecting multiple users.

Has anyone found a solution, or has HP acknowledged this issue? I would appreciate any guidance on how to get this resolved, preferably with free repair or replacement, given the widespread nature of this problem.

Looking forward to your responses.

 

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