HP Victus Hinge issue causing back cover of screen to pop out

[Mani_K]

The back cover is buldging out due to a hinge issue on the back right side of the laptop. This has also caused the fan underneath the hinge, the GPU fan to become very loud when the laptop runs (even on eco/quiet mode). I have scoured through the forums page and it seems to be a very common problem with all victus laptops (and some other HP 15" 17" laptops). This is ridiculous that it is a common problem and there are no recall efforts or anything. All the posts I have come across has the support agent send a private message link so I wanted to see if I could get any sort of assistance on this fix. I don't expect HP to ask me to pay for the fix

[Irwin6]

Hi @Mani_K,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the laptop hardware and may need repair.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support