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‎04-11-2024 01:40 AM - edited ‎04-11-2024 02:04 AM

HP Recommended

I bought a new Victus fa0755ng and I bought it due to the fact that it offers USB-C Thunderbolt to connect to my docking station. If I now connect it via USB-C to my docking station, screens, keyboard and mouse are working, but it do not charge. Is there anyone who can help me, what I do have to adjust to get it charging while plugged to the docking station? Thanks

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2 REPLIES 2

‎04-11-2024 02:26 AM

HP Recommended

@Thomas_de 

 

The specs of your machine is

 

           https://www.hp.com/at-de/products/laptops/product-details/product-specifications/2101322680

 

It ONLY has 1 USB Type-C® 5 Gbit/s Signalrate (DisplayPort™ 1.4, HP Sleep and Charge) port which is NOT a Thunder bolt port and that port does NOT support USB Power Delivery therefore you CAN NOT use its USB-C port to charge your machine.

 

Regards.

BH
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‎04-11-2024 03:11 AM

HP Recommended

Hi Banhien, thanks for your help. But on the USB-C port is the flash symbol what I thought is for Thunderbold standard which includes charging? Am I wrong? Thanks again.

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