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Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (457S2AV)
Microsoft Windows 11

Hey, I bought a HP Victus a little over a year ago(hence warranty just got over) and there is a small opening in the frame close to the hinge area.

 

Is it a frame(bezel) problem or is the hinge broken(my previous laptop had a similar issue and the hinge was broken, that was HP too).

 

Other then the opening, there is no problem. I can open and close the laptop normally, and there is no noticeable change in force required to open the laptop.

IMG_20230421_123904.jpg

IMG_20230421_123827.jpg

IMG_20230421_123910.jpg

 

I have attached a few photos.

 

 

1 REPLY 1
HP Recommended

Hi @mathew4star,


Welcome to HP Support Community. 
 

I see that you are facing hinge issues with your Victus By HP 16.1 Inch Gaming Laptop PC 16-E0000 (457S2AV)

 

This could be a hardware issue with the unit and may need repair. 

 

I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center 
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

Rainbow23 - HP Support.
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