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HP Recommended
HP 470 G5
Microsoft Windows 10 (64-bit)

16175497173705703216855685898771.jpg

1 REPLY 1
HP Recommended

@psaktv3p 

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Welcome to the HP Community.

Be Aware:

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Do not respond to individuals who ask you to provide private information in a public Post.

These people might be scammers trying to steal your information / money.

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Open the path shown in your image

C:\Users\YourAccount\AppData\Roaming\Microsoft\Windows\Start Menu\Programs

 

Delete the offending / missing shortcut from the startup list.

 

and / or

The software - if it is still compatible with your current version of Windows 10 - can be in downloaded and re-installed from Category  Software and Drivers 

 > Sub-section Software-Solutions

Details and Download:  HP WorkWise 

 

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ProBook 470 G5 Notebook PC 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.