• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-27-2022 09:19 AM - last edited on ‎05-27-2022 09:32 AM by

HP Recommended
Product: HP ENVY 5530 e-All-in-One Printer
Operating System: Microsoft Windows 11

 It seems like I keep having issue after issue and my computer is less than 5 years old.  Hardware failure, battery failure, hinge issues, etc.  now my screws are falling out. One just came out (yes it just came out) and I screwed it back in. Took my computer to the shop to get the battery fixed, After a few weeks two more fell out. 

Category:
1 person had the same question
2 REPLIES 2

‎05-27-2022 01:08 PM

HP Recommended

Hinges. The screws fasten through the hinge mounts and if the hinges begin to go bad it strips the threading off the hinge mounts and there is nothing for the screw to hold to. If you try to replace the screws they will just fall out again. 5 years is a pretty fair life for a laptop, by the way. You would certainly expect the battery to fail in that span of time. 

1 person found this reply helpful
Was this reply helpful? Yes No

‎05-30-2022 03:52 PM

HP Recommended

It's been less than 5 years. Mor like maybe 3 or so...  And I've already had the hinge part replaced. Maybe a year or 2 ago. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.